Property Saviour is fully committed to providing first-class service to sellers in the quick house sale industry.
But if we’ve made a mistake? We’re always happy to listen. Resolve the situation to the best of our ability. Learn to ensure it doesn’t happen again.
Complaints against our employees are very rare. We work incredibly hard to keep our standards high.
Want to make a complaint? Put it in writing. Provide as much information as possible.
Email sell@propertysaviour.co.uk for our immediate attention.
Most helpful if you could outline your expectations. What can we do to resolve the complaint to your satisfaction? Tell us.
We take all complaints seriously. Our goal? Resolve the complaint. Put things right as best as we can.
Here’s exactly what we’ll do:
Acknowledge receipt of your complaint within 72 hours – You’ll hear from us. Fast.
Book a call to chat with you – We’ll speak directly. No hiding behind emails.
Investigate the complaint fully and respond formally within 15 working days – Thorough investigation. Proper response.
If you remain dissatisfied, we’ll review your complaint again by a different member of staff and respond within 10 working days – Fresh eyes. Second opinion. Fair process.
Whether you’re facing a tricky sale, navigating probate, or simply looking to sell fast without hassle, you’re in the right place. Our blog is packed with practical advice, expert insights, and real-life tips to help homeowners, landlords, and executors across England, Scotland and Wales make informed decisions — whatever the condition of their property.
